We Support Everything We Sell
Crane Warning Systems, Inc. was inspired by Founder, Randall G. Dickinson in 1997. His desire to provide Crane Indicator Systems and Technical Services with a specialized Administrative, Sales, and Technical staff, provides excellence, reliability and knowledge in both Sales and Services. See OUR TEAM for information about all of our staff members.
We support everything we sell. This allows us to be there behind the scenes with you. To guide you with sound advice and support to get your crane up and running. If there is a crane indicator part you need to identify and locate, we are your research team. Our goal is to get the right part to your doorstep when you expect to receive it.
Crane Warning Systems offers state of the art technology along with product support to meet growing demands for efficiency, optimal effectiveness, and good old fashioned Customer Service. Our team support can provide you with the crane specific parts you are looking for.
Do you need a replacement part, are you looking for an upgrade system, or maybe a complete replacement system for your crane? Allow us to assist you with the parts you need, system upgrades, retrofit parts, system repair, as well as field service and systems installation. Learn how we can put our knowledge and state-of-the-art technology at your fingertips and avoid costly downtime. We will work with you to explain your options and find the best solution to resolve your indicator system concerns.
In todays market the emphasis is “supply and demand” yet somehow the customer service portion of doing business has been lost. We emphasize on quality, commitment, and dedication to our customers. Our customer referral base continues to grow daily. We believe by doing the right thing the word gets out and that alone is the best advertisement in what we can do for you.
We strive for a long and excellent business relationship with you and the company you work for. Contact us today, allow us to provide you with a sample quote and show you what we can do for you. Let us be your “go-to” company, we will do the leg work for you.
Randall G. Dickinson, President
OFFICE: Sales, Product Support, Customer Relations
Randy started his career at MD Moody back in 1981. For several years his focus was on sales, special projects, and field technical work on LMI and two block systems. He designed the Function Disconnect valve banks for American Cranes with air machines back in 1989. After several more years with Moody, he decided to take his innovative knowledge and experience and opened his own company, Crane Warning Systems Inc., in February 1997. During his entire career, his focus was on research and applications in the retrofit market, striving to find and partner with various manufacturers to locate the best built products, staying involved with the engineering changes of various indicator parts and systems working direct with the factory.
Keith K. Laurel, Vice President / Senior Service Technician
TECHNICAL: Service calls, Installations, product repair, technical assistance
Keith was a Sergeant in the Marine Corps from 1980 to 1988 as a calibration lab technician. He has had extensive and formal electronics training working with advanced microprocessor repair and the repair of testing units used for testing military jets. Toward the end of his military career he began at The Greer Company part time in 1987 and then joined their team full-time the following year. He was The Greer Company’s factory representative for Terex and Link-Belt providing technical support and training of the Greer product line. Throughout his time he was involved in product testing and development as well as performing repair and installation work in house and out in the field. In 1999 Keith was offered the Vice Presidency and joined the Crane Warning Systems team. His constant desire to acquire hands on knowledge earned him the skills Specializing in Hirschmann/PAT/Kruger Systems, along with a full comprehensive understanding the the Greer Microguard Systems and many other Indicator Systems as well.
*Contact Mahlon for Service/Installation Scheduling or Product Repair/Warranties*
Patricia A. Finfrock, Director of Operations
OFFICE: Operations Management, Dealer Sourcing, Finance, Staff Management and Support.
Purchasing, Product Management and Solutions. Customer Sales, Service, Relations, and Collections.
Pat has been with Crane Warning Systems for 11 years. Her career began working for the Montana State Department of Revenue performing research and investigation, taxpayer and individual income tax withholding, compliance, and collections. She has used her talents to successfully restructure 4 small businesses resulting in high percentage sales increases and company expansion. Her specialty is reorganization and restructuring to implementing operational procedures for an effective company layout. Her duties entail; Extensive research and analysis. Client product and system research, negotiations, and problem solving. She carries highly effective sales attributes and is proficient in forecasting market trends through experience in the retrofit market. Overseeing team player cohesiveness to establish optimal results. Enforcing current technologies to keep up with industry demand to maintain goals in our vision of the future.
Gene (Eugene) Carlson, Senior Service Technician
OFFICE/TECHNICAL: Sales, Service calls, Installations,
product repair, technical assistance, limited fabrication
Gene was originally hired directly by Gerald Greer with The Greer Company back in the late 1980’s as a field technician performing Greer System installations and calibration of the older LAR and LOHD systems. After working for a family business he returned to Greer from 1996 to 2004 providing technical support, field work and installation of the Microguard 400 series systems as well as receiving factory training by Greer and Link-Belt. Gene joined the Crane Warning family in 2004. Since Gene’s inception with Crane Warning Systems, he has been constantly driven to learn and absorb the technical information with the retrofit product line direct with the manufacturing facilities along with hands on training and years of field service and installation of most of the Hirschmann/PAT/Kruger systems as well as Greer, Link-Belt, and Terex product line. One of the many things that shines brightly with Gene is his ability to connect with the customer over the phone while providing technical assistance. His ability to guide the customer with what they need and how to apply it, explaining the steps to take in a user friendly manner allows for a successful end result. In everything Gene does, he does it thoroughly and always pays attention to detail.
*Contact Mahlon for Service/Installation Scheduling or Product Repair/Warranties*
Brian Corwell, Senior Sales Associate
OFFICE: Sales, Product Applications, Product Support
Direct Fax: 717-370-5561
Cell: 717-331-5141 **available for direct contact for parts/systems**
Brian worked for Hirschmann/PAT/Kruger for over 16 years managing parts and systems sales as well as repair coordination. He has an extensive understanding and retrofit applications knowledge of the Hirschmann/PAT/Kruger parts and systems. Brian joined Crane Warning Systems in April 2011, he has been extremely successful with his retrofit parts knowledge. He can help you determine the best way to fit the proper system on to your crane by adding known components to properly compliment the LMI or RCI system you need without hesitation. If you want to upgrade or completely change out your PAT system, or maybe go from hard-wire to wireless, or wireless to hard-wire, contact Brian for hands on knowledge and guidance for system success.
Amber A. Soukkala, Senior Research and Solutions Analyst
OFFICE: Billing, A/R, A/P, IT Technical, Finance, Sales,
New Customer Set up, Orders, Collections, and Document Management
As an Honors graduate from Roosevelt University, Amber gained a vast collection of work related research skills from her years in College, her assistance with a family owned business, along with Customer Support, Technical skills, and research attributes learned through early employment at a Chicago based Mortgage Banking Institute. Her wide range of working skills incorporates intricate company banking licenses and processes required while working directly with the President/Owner. In 2007, Amber moved to Florida and accepted a position with Crane Warning Systems focusing on assistance to complete the internal restructuring processes of the company. Amber’s skills allowed her to implement an improved new in-house server system, hardware, software, and specialized electronic equipment, including all of the network infrastructure, which has increased financial security and compliance throughout the company. Because of Amber’s applied skills, she has brought Crane Warning Systems to the 21st Century. This allows Crane Warning Systems to provide researched information and quotations to our customers quickly and efficiently.
Mahlon Veicht, Crane/Heavy Equipment Visual Applications & Administrative Service Manager
OFFICE: Crane Camera System Sales, Sales, Order Status, Management of Product Repair and Warranty RMA’s, Customer Credit Applications processing, Inventory Management, Staff Support, Services Scheduling for Service Calls, Installation, and Product Repair,
Mahlon graduated in 2009 and started working with a few various chain stores until he found his niche at Crane Warning Systems. His attention to detail has promoted his fast comprehensive knowledge of the Crane Indicator product line and applications as well as our new product line, the Orlaco Camera Systems. Starting out as an Assistant to the Crane Warning Staff, he quickly moved up gaining various Management responsibilities as well as Indicator Systems and Camera Sales. His customer service and support are focused and detail specific in outlining the customers needs and he brings the issues to conclusion allowing the customer with choices when possible and to bring the project to a positive conclusion.